Illustrative example, not a client result
A Maryland local service business
A plumbing company in Anne Arundel County
Situation
A local plumber with three competitors in the map and no listing of their own.
What we would do
- Correct the name, address and phone number everywhere it appears.
- Rebuild the Business Profile with accurate services, categories and photos.
- Add a simple process to ask recent customers for reviews, and reply to the ones that come in.
KPIs we would track
- Map pack position for key searches
- Calls from the profile
- Direction requests
- Review count and rating
- Impressions for local queries